Privacy Policy

At GroupSocial, we value your privacy and are committed to safeguarding the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our platform, whether through our website, mobile applications, or any other services we provide (collectively referred to as the “Platform”).

1. Data We Collect

We may collect and process the following types of personal data:

Account Data: Information provided during account creation, such as your name, email address, username, profile photo, and password.
Usage Data: Details of how you use our Platform, including log data, page views, connection data, IP address, device information, browser type, and access times.
Content Data: Any content you post, upload, or share on the Platform, including profile descriptions, connections, messages, or media.
Communication Data: Records of correspondence with us via email, chat, or support.
Payment Data (where applicable): Payment method, billing address, and transaction history if you purchase paid services or features.

2. How We Use Your Data

We use your personal data for the following purposes:

To provide, operate, and maintain the Platform.
To personalize your experience and suggest relevant connections or content.
To improve our services based on analytics and usage patterns.
To communicate with you about account activity, platform updates, or customer support.
To enforce our Terms of Service and detect or prevent fraud, abuse, or security threats.
Where applicable, to process payments and issue receipts or invoices.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent.
Our contractual obligation to you as a user of the Platform.
Our legitimate interests in operating and improving the Platform.
Compliance with a legal obligation.

4. Sharing Your Data

We do not sell your personal data. We may share your data only with:

Service providers and partners who help us deliver core Platform functionality (e.g., hosting, analytics, communications).
Law enforcement or regulatory authorities, if required by law.
Third parties, with your explicit consent (e.g., for marketing collaborations or brand partnerships you opt into).

All data sharing is done with appropriate safeguards in place.

5. Data Retention

We retain personal data only as long as necessary to fulfil the purposes outlined above, or as required by law. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights (under GDPR and other laws)

As a data subject, you have the following rights:

Right to access: Request a copy of your personal data.
Right to rectify: Correct inaccurate or incomplete data.
Right to erase: Request deletion of your data (“right to be forgotten”).
Right to restrict processing: Limit how your data is used in certain cases.
Right to data portability: Receive your data in a structured, commonly used format.
Right to object: Object to processing based on legitimate interests.
Right to withdraw consent: At any time, where processing is based on consent.
Right to lodge a complaint with a supervisory authority.

To exercise these rights, contact us.

7. Data Transfers Outside the EEA

Where we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or compliance with the EU-U.S. Data Privacy Framework (where applicable).

8. Security Measures

We take the protection of your personal data seriously. We use industry-standard encryption, secure servers, access controls, and internal policies to protect your data from unauthorized access, loss, or misuse.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings.

10. Children’s Privacy

Our Platform is not intended for use by children under the age of 13 (or equivalent minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware that a child has provided us with personal data, we will delete it immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be notified on the Platform or via email. Continued use of the Platform after such updates constitutes acceptance of the changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact:

Data Protection Officer
GroupSocial
Email: support@groupsocial.com
Address: 30 N Gould St, Sheridan, WY 82801